In this context, personal data is that information that makes it possible to identify a natural person. In particular, this includes your name, address, telephone number, email address and your IP address. Anonymous data are deemed to exist if no kind of personal connection to the user can be established.
We observe the principle of data economy and data avoidance in this context as the only data required for registration are marked with a star (*) as a required field. These data are: your email address and password, including repeating a password, for example.
By registering at our calculation program, the user's IP address, the date and the time of registration are also stored (technical background data). On pressing the "Send" button, you consent to your data being processed.
Please note that the password issued by you will be stored by us in encrypted form. Employees at our company will not be able to read this password. In other words, you are not able to give them any information. Should you forget your password, use the "Forgotten your password?" button. This means that we will receive an email from you with your email address, last name and first name. We will set up an initial password and will inform you of this via email. When you next log in again, you will need to assign yourself a new personal password.
In this case, use the "Forgotten your password?" function. This will send you a new, automatically-generated password via email. None of our employees is authorised to ask you for your password, whether by telephone or in written form. So please never tell anybody your password if you receive any such enquiries.
On concluding the registration procedure, your data will be stored with us for use in the protected customer area.
Registered persons have the opportunity to have alterations or corrections made to their invoicing or delivery address in their ordering history if you contact us. You can reach the relevant contact via the "Contact" button.
You can of course have your registration and / or your customer account re-cancelled or deleted. To do this, just contact us via email. The relevant contact can be reached via the "contact" button.
We will pass on your data only on the basis of legislative provisions or if the related consent has been given. Otherwise, personal data will not be passed to third parties unless we are obliged to do so further to compelling legislative provisions (forwarding to external quarters such as regulatory authorities or criminal prosecution authorities).
Within our company we will ensure that only those persons who need your data to carry out contractual and statutory obligations actually receive them.
We will store your data for as long as we need them for each purpose of processing. Please note that numerous retention periods require that data will (need to) be stored for the future. In particular, this will affect retention periods required by commercial or tax law. If there are no further retention obligations in place, the data will be routinely deleted after the intended purpose has been achieved.
In order to protect data stored with us as far as possible against coincidental or deliberate manipulation, loss, destruction or access by unauthorised persons, we use appropriate technical and organisational security measures. The security levels are constantly checked in cooperation with security experts and adapted to new security standards.
Data is transferred from and to our website in encrypted form only. For our web presence, we offer the HTTPS transfer protocol using the latest encryption protocols.
Various kinds of personal data are necessary for establishing, performing and ending a contractual obligation and fulfilling the related contractual and statutory obligations. The same applies to the use of our website and the various functions it provides.
In certain cases, data must be obtained or provided due to statutory requirements. Please note that we cannot use your enquiry or execute the contractual obligation on which it is based without these data being provided.
Which data we use is determined by each situation. This depends on whether you place an order online or enter an enquiry in our contact form.
We Collect and Use the Following Data on Visits to Our Website:
• name of the internet service provider;
• details about the website from which you are visiting us;
• the web browser and operating system used;
• the IP address allocated by your internet service provider;
• requested files, the data volume transferred, downloads/file export;
• details about the webpages on our site that you call up, including date and time.
We Collect and Use the Following Data from Contact Enquiries:
• last name, first name
• contact data
• details on requests and interests.
We Collect and Use the Following Data from Newsletters:
• last name, first name
• email address
• analysis data from assessing newsletters